Terms of service

Terms & Conditions

By accessing and using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

This website is operated by Kaililo. Throughout the site, the terms “we”, “us”, and “our” refer to Kaililo. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms & Conditions.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

2. Products & Services

We make every effort to display our products as accurately as possible. However, actual colors and product appearances may vary slightly depending on screen settings and lighting conditions.

All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time without notice.

3. Pricing & Payments

All prices are listed in the applicable currency shown at checkout and are subject to change without notice.

We reserve the right to refuse or cancel any order if fraudulent or unauthorized activity is suspected.

4. Shipping

Shipping times are estimates only and may vary depending on destination, customs processing, and carrier delays.

We are not responsible for delays caused by shipping carriers, customs clearance, or events beyond our control.

5. Returns & Refunds

All sales are final unless items arrive damaged or defective.

Please refer to our Refund Policy for detailed information regarding returns, exchanges, and refunds.

6. Intellectual Property

All content on this website, including logos, images, text, graphics, and designs, is the property of Kaililo and may not be copied, reproduced, or distributed without written permission.

7. Limitation of Liability

We shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Privacy

Your personal information is handled in accordance with our Privacy Policy.

9. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in Australia.

10. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us through our customer support page.